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it support/infrastructure engineer

  • IT
  • Alford
  • Negotiable
  • Permanent
  • Full Time
  • 343097/003
  • 31 May 2018
  1. Jobs in Lincolnshire from Harvey Nash
  2. Harvey Nash
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Infrastructure Engineer/2nd Line Support, Bourne, £27-30k

+ pension (contribution up to 4%) and 25 days holiday

The job purpose is to support all levels of IT infrastructure implementation from initial scoping to full rollout, testing, training and maintenance.

You will be working as a part of IT team and assist in the implementation of infrastructure projects and business as usual activities as well as providing full 2nd line support to the IT team. Is it something that can be interesting to you? Then read further.

Your responsibilities will include:

* Providing a 2nd line support function to the IT team

* Support and administration of hosted and cloud software solutions including Office 365, Citrix, Active Directory, LAN/WAN and other related platforms or programs

* Assisting in the deployment and installation of local area networks including routers, switches, wireless access points and cabling

* Support the host builds and configuration for Windows PC estate using SCCM and mobile estate using InTune.

* Support the installation of multi-function print devices including the setup and maintenance of related software.

* Providing IT training to system users as well as provide technical support to all system users * Assist with the telephony and video conferencing infrastructure

* To be able to research new technical solutions for our contracts to drive efficiency

* Support of Mitel phone system

* To perform an administrator and test backup functions

Technical capabilities and knowledge/experience required:

* Proven IT support skills.

* Proven IT infrastructure design and support skills

* Proven experience of project management.

* Proven excellent written communication skills

* Experience working as 2nd line support

* Proven Office 365 knowledge

* Citrix

* Active Directory

* LAN/WAN

* To be able to prioritise own work to support business priorities.

* To be able to work autonomously and manage conflicting priorities.

* To be able to build and maintain effective working relationships with key people both internally and externally.

Do not hesitate to apply or send your CVs to Marharyta.Antoniuk@HarveyNash.com

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